Sync Samsung Captivate with Mac

Sync Samsung Captivate with Mac

Sync Samsung Captivate with Mac


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Henry Kwan


Sync Samsung Captivate with Mac


Henry Kwan
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I’m frustrated Edit Delete tleski December 20, 2011 03:04
Samsung Captivate and Mac - AirSync crashing Edit Subject
After initial successful sync AirSync is unable to run on my phone. It starts, force closes, tries to start again and force closes without end. It stops after killing the process. DoubleTwist on my Mac (MacBook Pro with OSX Lion) cannot access the content of my Captivate (ATT branded Samsung Galaxy S).
It happened once, I had to remove and reinstall DoubleTwist+AirSync on my phone to make it work again. Not for long. After 2nd sync the same story repeats. Any ideas how can I fix it? Is it a known bug?
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EMPLOYEE 0 Edit Delete Remove Official Henry Kwan (Official Rep) December 21, 2011 02:25
Hello,

We haven t had this issue on our Galaxy S. Can you send us the Android log from your Galaxy after a crash?

You can do this by installing a log reader application such as this one:

https: market. android. com details?id.

After installation, reproduce this issue, save the log, and email it to us at:

support at doubletwist. com

Subject: Captivate Crashing

Thanks,
Henry
Comment good solution! good solution! (undo) Cancel
Edit Your Reply (some HTML allowed) What s the status of this problem? Choose. Not a problem Acknowledged In progress Solved Hello,

We haven t had this issue on our Galaxy S. Can you send us the Android log from your Galaxy after a crash?

You can do this by installing a log reader application such as this one:

https: market. android. com details?id=com. nolanlawson. logcat

After installation, reproduce this issue, save the log, and email it to us at:

support at doubletwist. com

Subject: Captivate Crashing

Thanks,
Henry
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Sync Samsung Captivate with Mac

Sync Samsung Captivate with Mac


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